This programme deals mainly with dry lining systems, its various products, features and fixation techniques and you will be able to recommend the correct type of product for typical scenarios faced by your customers.
Summary
This course provides an excellent grounding in the topics that ensure a safe and secure working environment.
Learning Modules
- Health and Safety
- Manual Handling
- Fire Safety
- Working at Height
- Introduction to First Aid
- Introduction to GDPR
- Cyber Security
- Social Media Awareness
- PCI-DSS
- Final Assessment
What You'll Learn
- Key elements of working in a safe and healthy workplace
- Manual handling activities and responsibilities
- What risk assessments are and how they're used
- Good manual handling techniques
- What to consider when working at height
- How to stay fire safe at work
- An introduction to first aid
- What cybercrime is and how to stay safe online
- How to use social media safely
- The business benefits of social media
- The safe and secure processing of card payments
This course is suitable for staff of all levels who deal with customers – either face to face or by phone or other means. The course modules help to establish a comprehensive understanding of this key element of retail and merchanting, creating a strong knowledge base with which to proactively engage your customers. After completing the online course and digesting the associated reading, individuals will feel confident in the importance of and their ability to deliver an excellent customer experience.
Timber is a perfect product for today’s environmentally-conscious world: naturally renewable, low carbon, beautiful, durable and easy to use. This Block helps to establish a comprehensive understanding of timber as a building material, creating a strong knowledge base with which to proactively engage your customers. After completing the online course and digesting the associated reading, individuals will feel confident guiding buying decisions, confirming usage requirements to avoid returns and effectively sell related products to increase revenue opportunities.